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Impact of Training and Development on the Performance of Employees - A Comparative Study on Select Banks in Sultanate Of Oman | International Journal of Scientific Research and Management

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Impact of Training andMinutiaeon the Performance of Employees - A Comparative Study on Select Banks in Sultanate Of Oman | International Journal of Scientific Research and Management Quick jump to page content Main Navigation Main Content Sidebar e-ISSN : 2321-3418 | Email: editor@ijsrm.in Register Login HomeWell-nighAbout the Journal Editorial Team Submissions Current Issue Archives Contact Home Archives Vol 6 No 03 (2018) Economics and Management Total : PDF: 624 XML: 2 | Total views: 626 Impact of Training andMinutiaeon the Performance of Employees - A Comparative Study on Select Banks in Sultanate Of Oman Shouvik Sanyal, × Shouvik Sanyal Assistant Professor, Department of Management and Marketing, College of Commerce and Business Administration, Dhofar University, Salalah , PO Box. 2509, PC.211, Sultanate of Oman. . Close Mohammed Wamique Hisam, × Mohammed Wamique Hisam Assistant Professor, Department of Management and Marketing, College of Commerce and Business Administration, Dhofar University, Salalah, PO Box. 2509, PC.211, Sultanate of Oman . Close Article Date Published : 8 March 2018 | Page No.: EM-2018-191-198 | Google Scholar DOI https://doi.org/10.18535/ijsrm/v6i3.em02 Article Text Article Info Citation Tools Article Metrics Abstract This paper studies the impact of Training andMinutiaepractices on the employee performance in the select Omani Public and Private sector financial organizations. The aim of the paper is to unriddle the impact of training and minutiae practices on employee performance. The study adopts descriptive research diamond and it imbibes both primary and secondary data. Convenience sampling method is unromantic for collecting the data through overseeing a structured questionnaire. The sample size for the study is 300. Statistical tools like Pearson Correlation Analysis, RegressionWringerand ANOVA were unromantic to test the proposed unorganized hypothesis. The study concludes that Training andMinutiaePractices have a positive influence on employee performance in the OmaniFinancialIndustry Introduction Human resources ( Armstrong, 2009 ) have played a significant role in the economic minutiae in most ripened countries. Developing countries like India, can prefer these lessons to their growing economy. To manage an organization both large and small requires staffing them with competent personnel. The formal educational system does not ratherish teach specific job skills for a position in a particular organization. Few employees have the requisite skills, knowledge, skills and competencies needed to work effectively. As a result, many require wide-stretching training to reap the necessary same requisites to be worldly-wise to make substantive contribution towards the organization’s growth. Training is imparting a specific skill to do a particular job while minutiae deals with unstipulated enhancement and growth of individual skill and skills through conscious and unconscious learning. The main purpose of training and minutiae is by improving the employee competencies so that organizations can maximize efficiency and effectiveness of their human assets. Armstrong ( 2009 ) unmistakably stated in his typesetting that organizations could goody from training and minutiae through winning the “heart and minds of” their employees to get them to identify with the organization, to exert themselves increasingly on its behalf and to remain with the organization. If employees are to wits flexibility and effectiveness on the job, they need to reap and develop knowledge and skills, and if they are to believe that they are valued by the organization they work for, then they need to see visible signs of management’s transferral to their training and career needs. Training and minutiae are the processes of investing in people so that they are equipped to perform well. These processes are part of an overall human resource management tideway that hopefully will result in people stuff motivated to perform. It goes without saying therefore that the training and minutiae of employees are an issue that has to be faced by every organization. However, the amount, quality and quantity of training carried out vary enormously from organization to organization. According to Cole ( 2002 ), factors influencing the quantity and quality of training and minutiae activities include: the stratum of transpiration in the external environment, the stratum of internal change, the availability of suitable skills within the existing work-force and the extent to which management see training as a motivating factor in work. Many organizations meet their needs for training in an ad hoc and haphazard way. Training in these organizations is increasingly or less unplanned and unsystematic. Other organizations however set well-nigh identifying their training needs, then diamond and implement training activities in a rational manner, and finally assess results of training. Employees training plays an important role as it enhances efficiency of an organization and helps employees to uplift their performance in an efficient manner. There are many reasons that create the barriers to perform the task such as organization culture and politics. Some of the employees have lack of skills, abilities, knowledge and competencies due to this they are failed to succeed task on timely basis. Now days several trainings are obtainable to employees inside the organization, in order to increase their productivity and subtract the frustration. Most of the time the less capable employees prefer to leave the job considering they have lack of worthiness to understand the technicalities of the given task. However, workforce is predictable to learning new stuff and shows their transferral level with positive involvement in organizational success. Skilled employees can handle the hair-trigger situation in a well-organized manner. Training specified as an “efficient process of getting knowledge, abilities, skills and the policies to meet the requirements of the job”. Training helps employees to meet their existing job requirements or helps employees to increase their productivity. Although, its benefits may spread throughout an employee’s career and help employees to meet their future responsibilities. Organizations that don’t provide training to their employees goof to compete in the market. It often happens considering the employees of such organizations are incapable of enhancing their productivity. In other words, training helps employees to prefer the market chances and make them capable to meet the technology changes and competition. Training has important role in the victory of organizational goal by integrating the interest of organization and the workforce. An employee is the resources and most important resource for organizations so that organization who provides training to their employees increases their productivity. The training and minutiae is an important function for the survival of any organization. Scope of the Study The outcomes of this research will help and support the banks to identify the Training andMinutiaefactors that influence the employee performance in the financial organizations. On the other hand, the research will be helpful in the department of human resource of every organizations which are trying to increase the productivity of their employees. Review of Literature Training is very important for employee’s performance in acquiring competencies and help organization to retain its employees through satisfaction and motivation. Globally day by day the world is modernizing and moving rapidly which is creating many challenges for the organizations. Training can overcome and make an employee’s capabilities increasingly efficient which moreover contributes in the efficiency of the company. Zohair Abbas ( 2014 ) highlighted training as an essential element to an employee for the minutiae of the companies considering some of the employees have lack of knowledge skills and competencies and failed to succeed task on timely basis. The sample has been taken from both males and sexuality employees of NationalWallof Pakistan. The research is descriptive study and it’s quantitative in nature. Primary data was placid and although secondary data moreover used to classify the work done. Study provides an empirical vestige of factors that effects employees training and performance of organization. Mumanthi ( 2014 ) highlighted training as there are number of performance concerns well-nigh the Kenya police that have arisen due to lack of taking action, lightweight to prevent and snift crimes, and police forces citizens pay ransom to get their ramble rights. The sample size was three hundred and eight four police officers. Study was washed-up in Nairobi Kenya and the time period was 2014 . Coefficient Reliability was used to justify the findings. From the findings it was indicated that organization should siphon out the training needs towage to determine level of performance. He remoter concludes that proper monitoring and evaluation influenced the performance of police in Kenya. According to Frankin Dang Kum ( 2014 ) ineffectiveness of training and minutiae of employees in the organization reduces the organizational productivity. Data was placid through random sampling method. Research is limited for the employees of ESCON and the population size was transitory 60 out of 87 employees. He concludes that the companies who invest on human resource management view training as an opportunity for increasing their long term productivity. Asma Mehmood ( 2012 ) oppose that training influence on organization transferral and retention towards the performance of employee. The data was placid from 100 employees of the service sector at Rawalpindi Islamabad Regression methodology has been used in this research. The regression wringer confirmed that satisfaction and mode for career urging has uncontrived and useful effect on organizational transferral and increases work efficiency of the employees. The findings conclude that training has strong relationship between retention & performance and organizational commitment. Azizullah Ghorbani and Dr. Muhammad Ghaffari Fard ( 2015 ) highlighted that customers staffs training is very essential to compete the pressure of challenges which wall industry faces on the daily basis. Random sampling method was used and research was conducted in Tehran, Iran. They suggested that customers training is very salubrious to both managers as well as the employees considering it affects the performance of employees and moreover salubrious in performing non-bank financial activities. Githinji Angela ( 2014 ) suggested that the training effects the performance of employee among the international starchy servants. A survey research diamond was used for this study 144 staff of the United Nation supports office for the African mission in Somalia involved in this research the finding showed that in unstipulated training enhanced employee engagement on transpiration processes. Komal Javaid, Naveed Ahmad & Nadeem Iqbal ( 2014 ) highlighted the relationship between training and its impact on employee’s performance in telecommunication sector D.G Khan Pakistan. 150 employees were chosen for the data analysis. Finding showed that the managerial performance is meaningfully resolute through the training instructed to the personnel. They remoter say that training is a significant predictor of the performance. Cynthia Owusu Boateng ( 2011 ) pointed the impact of training on employee performance at SG -SSB. Descriptive quantitative method was used in the research and related wares of the topics. Finding showed that indeed training has a significant impact on employee productivity. Training provide benefits to both the performance employees and the organization through the minutiae of knowledge, skills, competencies, policies and abilities. Benedicta Appiah ( 2010 ) suggested that training enhances knowledge, skills, nature and competencies and ultimately worker performance and productivity in organization. Data was placid from 30 employees of HFC wall Ghana. Cross functional study was used to justify the findings. Findings of the study showed that training improves the skills, knowledge, abilities, competencies, policies and conviction of the employee. Atola Janepher Adongo ( 2013 ) suggested that mostly organization neglects the importance of training which leads to upper turnovers and moreover increased the forfeit to rent new employees and finally slowed lanugo the organizational profitability. 419 employees were chosen for data hodgepodge in Telkom orange Kenya. Correlation methodology was used in the study. Findings showed that employees finger motivated by the training offered and indeed many have participated in training programs. Mahbuba Sultana ( 2013 ) highlighted that constructive training increase the productivity of employees. Data was placid from 1414 employees. The study was washed-up in Dhaka. Correlation methodology was used in the research. She concludes that employee is the valuable resource for any organization and the success and failure depends upon the performance and productivity of the employees and this study proves that the training improves the productivity of the employees. Ahmed Mohamed Mohamud ( 2014 ) suggested that training affects the employee performance in public sector organization of Kenya. Data was placid from 100 staffs of Machakos branch. Data wringer was washed-up through descriptive statistic. Findings showed training has a significant impact on employee performance and benefits both the individual employees and the organization at large. Ngugi Martha Nyakeo Nyokabi ( 2014 ) pointed that training plays a significant role in the minutiae of competencies of new as well as existing employees for constructive performance. Data was placid from 800 employees of geothermal minutiae visitor in Nairobi. This study shows the relationship between training & minutiae and employee performance. Findings shows that the training of employees is very important factors of both the organization and the employees considering it enhances work performance, motivate employees and build conviction in the employees. The employees should reap knowledge and skills which will squire them in improving their performance by applying relevant courses based on the organizational objectives. Tom Jingo Onyango ( 2012 ) suggested the influence of training and minutiae on employee performance at Medete Tea Factory, Kenya. Descriptive survey method was used and the data was placid through random sampling method. Findings conclude that if Medete tea factory wants to rent and alimony quality employees it is a good policy to invest in training and development. Muhammad Ikhlas Khan ( 2012 ) highlighted the impact of training in performance of employee some statistical tools or techniques are unromantic on data like Person correlation and regression wringer through SPSS software. 100 employees were taken as a sample size of Habib wall and Federal Urdu university of Islamabad. The findings conclude that training contributes significantly to employee’s performance so all the organizations who wants to enhance the capabilities of their employee performance should focus on training. Ekta Srivastava & Dr Nisha Agarwal ( 2014 ) highlighted that training is very necessary in this waffly environment. Primary data was placid through questionnaire which was filled from various branches of turning wall and secondary data was placid from yearly rep orts of syndicate banks and turning banks for the year 2008 to 2013 and from RBI publication. The findings conclude that training in private sector wall is largest than public sector banks. In future training should be easy to understand so that it will salubrious for the banks as well as to the employees. Objectives of Study To examine the impact of Training andMinutiaepractices on the performance of employees in the Omani financial Industry. To suggest unrepealable procedural measures for constructive implementation of Training andMinutiaepractices in order to enhance the employee performance in the Omani financial Industry.PropositionIn order to intensify the whilom objectives, the pursuit unorganized proposition was framed to test the statistical significance and validity. Ha1: There exists a strong relationship between Training andMinutiaePractices and employee performance. Research Methodology The present research study adopts descriptive research diamond and the study involves wall employees at variegated managerial personnel from four commercial banks involving both public and private sector organizations. The public sector banks include NationalWallof Oman (NBO) and Oman ArabWalland the private sector banks includeWallMuscat and HSBC Bank. The study zone is restricted to Muscat and Salalah cities in Oman and three branches from every selected wall were identified. From every financial organization 75 respondents were selected and thus the four financial organizations project a sample size of 300. Convenience sampling method was used in the study. Both primary and secondary data were used for the research study. The primary data was placid through questionnaire method. The secondary data involves various published documents. For collecting the data, convenience sampling technique was used. The statistical tools like Pearson Correlation, ANOVA and RegressionWringerwere used to test the proposed unorganized hypothesis. R R square Adjusted R square Std. Error of the Estimate 0.468a 0.140 0.138 3.188 It shows that the Training andMinutiaepractices explained 468 % of the total variation in employee performance Thus it indicates that there is a positive relationship in between the two variables Unstandardized Standardized Coefficients Beta t Sig. B Std. err Coefficients Constant 12.156 1.163 8.938 Training andMinutiaePractices 0.22 0.046 0.296 4.247 0.000 It shows that regression results at a conviction interval level of 95% with un standardized data coefficients value of 022 indicates a t – value 4247 (p value of 0000) Since the calculated value (4247) is greater than the hair-trigger value, unorganized proposition is wonted It indicates that Training andMinutiaepractices have a strong influence on employee performance in the IndianFinancialIndustry Findings The study shows that Training andMinutiaeprograms and Employee performance are interlinked in the select financial industry. The wringer shows that Training andMinutiaeprograms are strongly influencing the employee performance in the selectFinancialIndustry. It is found from the whilom study that Training program had certainly increased the performance levels of the select wall employees. Suggestions Need based training programs are to be imparted to the employees by the organizations in order to make them focused on the organizational goals. Equal opportunity for all cadres of employees in the organizations is to be given in order to maintain homogeneous enhancement of skills and techniques. Training programs should have their roots in the vital elements like constructive Customer Relationship Management, Total Quality Management and Talent Management. Career Planning andMinutiaeSchemes are to be implemented and they should be closely monitored. Conclusion The findings in the research study indicate that there exists a strong correlation between Training andMinutiaepractices and Employee Performance in the select financial organizations. This infers that there exists a positive relationship in between Training andMinutiaepractices and Employee Performance. Organizations which invest in their employee skills by way of Training andMinutiaeactivities will certainly reap the profits through employee productivity. It is very essential on part of the organizations to continuously develop the employee skills in order to maximize employee performance. This is possible only by way of continuous training and minutiae practices. It is a well-known fact that untrained employees could not perform up to the mark and this will certainly stupefy the overall performance of the organization. As the concept of Training andMinutiaePractices have a significant impact and influence on employee performance and productivity it is essential for the organizations to maintain the ambient environment which involves continuous training process. Organizations which promote training and minutiae practices tend to possess a shining corporate image. References Impact of Moral & Material Incentives on Employee’s Performance$\mathsemicolon$ An Empirical Study in Private Hospitals at Capital Amman Al-Qudah HasanSalihSuliman. International Business Research.2016-oct. ] [Google Scholar] Relationship Between Working Capital Management Efficiency and Profitability: A Comparative Study on Square Pharmaceuticals Limited and Beximco Pharmaceuticals Limited, in Bangladesh Karim Rejaul. International Journal of Economics, Finance and Management Sciences.2017. ] [Google Scholar] Downloads Download data is not yet available. Comments & Peer Review Please enable JavaScript to view the comments powered by Disqus. Author's Affiliation Shouvik Sanyal Assistant Professor, Department of Management and Marketing, College of Commerce and Business Administration, Dhofar University, Salalah , PO Box. 2509, PC.211, Sultanate of Oman. Google Scholar Mohammed Wamique Hisam Assistant Professor, Department of Management and Marketing, College of Commerce and Business Administration, Dhofar University, Salalah, PO Box. 2509, PC.211, Sultanate of Oman Google Scholar Copyrights & License International Journal of Scientific Research and Management, 2018. This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Article Details Issue: Vol 6 No 03 (2018) Page No.: EM-2018-191-198 Section: Economics and Management DOI: https://doi.org/10.18535/ijsrm/v6i3.em02 How to Cite Sanyal, S., & Wamique Hisam, M. (2018). Impact of Training andMinutiaeon the Performance of Employees - A Comparative Study on Select Banks in Sultanate Of Oman. 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